Architecture
We believe that Architecture is an important function and a driver to maximize benefits from a Salesforce CRM Transformation program. With more than 25 years of combined salesforce architecture experience, we help you by building a solution architecture aligned to your business.
- Multi-Cloud Architecture
- Customer 360
- CRM Use-Case Driven Architecture
- Org Strategy
- Internal & External Identity Management
- ESB/Middleware Considerations
- Micro-service/Orchestrations
- Org Health Analysis & Feedback
- Global Templates & Localization
- Data Architecture (On & Off Platform)
- Licenses Considerations
Consulting & Implementation Capability
Together with our distributed teams that possess a high salesforce-aptitude, awareness of working in an international environment & balanced competencies, we deliver continuous value to our clients.
- Analyzing, understanding, designing & configuring your sales, marketing & customer service processes with standard best practices of salesforce platform.
- Building custom assets to enable business excellence & optimal user experience.
- Designing & Executing Data Migration to Salesforce Platform with high data quality, consistency and security.
- Building business process & data Integrations with other systems using the most appropriate integration patterns (including legacy systems)
Managed Services
We have built an excellent Managed Services model to support your salesforce users with their day to day operational needs, issues and questions.
- SLA based incident & problem management
- General Salesforce Administration
- Deployment of new features/innovations from Salesforce Releases