Our Project Governance is focused on people first, continuous business value and real-time insights into project health.

People First means creating an optimal project environment in which everyone is engaged, empowered to contribute their skills & time, is fully aware in the way their participation leads to business success. An environment in which an individual is not contained in their pre-defined roles, but is constantly encouraged & rewarded to bring in multi-dimensional skills. A Team which is composed by not only seniority & experience levels, but also with a focus to ascertain appropriate coaching & professional growth.

Designing & Building experiences that delight our customers, is at the core of everything we do. It begins with a good understanding of our customers and their business objectives. A common understanding which is created through Workshops, Rapid Prototyping, building iterations of potential solutions, getting, reviewing and building upon feedback.

Another important aspect of our approach is that we facilitate to bridge the “mind-gap” between your current processes and deep standards of Salesforce as a CRM. Even though Salesforce is primarily a “CRM software-as-a-service” and a so called “low-code platform”, many a time we have seen salesforce development being mixed up with traditional software development. This often results in unnecessary customizations, long running & expensive projects and in the end, unhappy customers.

We overcome this by serving a “demo driven development”. At the start of the sprint, before refining user stories, we demo extensively what relevant features are already there and how they can support your needs. This increases participation and feedback. Years of experience have taught us that the most delightful experiences are all achieved by active participation*

Going LIVE is an important & exciting transition moment.

As you may already know, every Salesforce implementation results in one or more LIVE Salesforce ORGs provisioned for your Company. An ORG is a secured and dedicated space where your users run everyday CRM activities for your company.

Once you are LIVE, while you probably no longer need the implementation partner and the teams that you once hired to implement your solution, you still need expertise in order to manage daily operations, solve production incidents, fulfil ad-hoc requests from users and evolve your ORG as new features become available (innovations/upgrades which are delivered every 4 months by salesforce).

Our dedicated, skilled and cost effective resources offer you these services on a SLA based agreement.