Your Practical Digital & AI Partner
We help you architect, design & build AI powered digital solutions which land into production efficiently & securely bringing business value you expect.
Who are we?
At DurrowJones, we are a team of proficient Digital Architects, Data Scientists, CRM Experts & AI Engineers. With teams in the Netherlands, Vietnam, and India, we bring a unique blend of global insights and local execution.
We work across the globe with our customers on digital solutions which enhance customer & employee experience.
We are a Salesforce & Microsoft AI Cloud Partner, delivering best-in-class solutions.
How do we create value?
We combine deep industry expertise, enterprise architecture, AI and CRM capabilities to solve complex business challenges.
Our solutions optimize business workflows, enhance customer interactions and enable business value.
We engage with your Business & IT Stakeholders, Suppliers & Service Providers to ensure everyone is aligned & committed on the shared vision.
Where do we begin?
We begin by understanding your key business priorities & your current enterprise IT landscape.
With above as a starting point, we design solution blueprints & refine it with your Business & IT stakeholders to create a shared vision of the success.
With our extensive experience, we identify & address risks/uncertainties early on to achieve predictable outcomes.
What is our experience with AI?
Our AI expertise includes building solutions on different use-cases including IoT, content generation, text classification, data extraction, virtual assistants, AI agents, personalized recommendations, intent analysis, sentiment analysis, speech-to-text, text-to-speech etc.
We leverage Cloud, Python, and leading AI frameworks to deliver secure, scalable, and impactful AI solutions to our customers.
With a dedicated team of experts & established way of working, we ensure AI is implemented with precision & agility—from strategy to production.




Our services
AI for Business Transformation


We support you throughout the entire AI journey, from identifying business use cases to selecting and implementing the right AI technologies, including:
Data Preparation
Selection of Models
Model Training
Finetuning
Knowledge Repository for AI
AI Agents / Multi-Agents
Native Platform AI (e.g. Agentforce)
Azure AI
Low Code AI with Power Automate, Logic Apps, Make etc.
AI Integration with your business applications




Enterprise IT Architecture Review
We believe that Architecture is a critical function and a driver to maximize benefits from any Digital Transformation program. We are experts on different architecture patterns including -
Solution Architecture
Enterprise IT Architecture
Cloud Architecture
AI Architecture
Integration Architecture
Data Architecture
SaaS / PaaS / IaaS Considerations & Best Practices
With a team having strong Salesforce & Dynamics CRM expertise, international experience, and balanced competencies, we deliver continuous value to clients in following manner:
Design and Implement digital embedded & seamless experiences across sales, marketing and customer service
Develop custom solutions where needed
Integrate other applications with CRM using optimal integration patterns.
CRM Consulting & Implementation
Customer Feedback
Hear what our clients say about their experience with DurrowJones.
DurrowJones delivered on promises of quality, timelines & overall business results.
Auke Jutjens
Vloeiend IT
DurrowJones' expertise and service went above and beyond our expectations. We highly recommend their consulting services to any business looking to enhance customer experience by digital means.
Ferry Enders
Audi Vietnam
★★★★★
★★★★★
Our Projects
Explore our innovative IT consulting projects tailored for businesses.
Global CRM Architecture & Governance
Modern AI brings a momentous shift in how AI can actually be applied to different business needs. In the last 12 months, we have run different innovation prototypes & MVPs with our customers on sentiment analysis, Gen AI & NLU powered voice-bots and chatbots for customer service, Automated incoming email classifications etc. We can bring our learnings, best practices in this domain.
Salesforce Platform Apps
Learn about our cutting-edge IT solutions designed to meet the unique challenges of businesses, enhancing operational efficiency and fostering sustainable growth through strategic consulting and implementation.
Free 30-minute consultation:
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