Your Practical Digital & AI Partner

Who are we?

At DurrowJones, we are a team of proficient Digital Architects, Data Scientists, CRM Experts & AI Engineers. With teams in the Netherlands, Vietnam, and India, we bring a unique blend of global insights and local execution.

We work across the globe with our customers on digital solutions which enhance customer & employee experience.

We are a Salesforce & Microsoft AI Cloud Partner, delivering best-in-class solutions.

How do we create value?

We combine deep industry expertise, enterprise architecture, AI and CRM capabilities to solve complex business challenges.

Our solutions optimize business workflows, enhance customer interactions and enable business value.

We engage with your Business & IT Stakeholders, Suppliers & Service Providers to ensure everyone is aligned & committed on the shared vision.

Where do we begin?

We begin by understanding your key business priorities & your current enterprise IT landscape.

With above as a starting point, we design solution blueprints & refine it with your Business & IT stakeholders to create a shared vision of the success.

With our extensive experience, we identify & address risks/uncertainties early on to achieve predictable outcomes.

What is our experience with AI?

Our AI expertise includes building solutions on different use-cases including IoT, content generation, text classification, data extraction, virtual assistants, AI agents, personalized recommendations, intent analysis, sentiment analysis, speech-to-text, text-to-speech etc.

We leverage Cloud, Python, and leading AI frameworks to deliver secure, scalable, and impactful AI solutions to our customers.

With a dedicated team of experts & established way of working, we ensure AI is implemented with precision & agility—from strategy to production.

Our services

AI for Business Transformation

We support you throughout the entire AI journey, from identifying business use cases to selecting and implementing the right AI technologies, including:

• Data Preparation

• Selection of Models

• Model Training

• Finetuning

• Knowledge Repository for AI

• AI Agents / Multi-Agents

• Native Platform AI (e.g. Agentforce)

• Azure AI

• Low Code AI with Power Automate, Logic Apps, Make etc.

• AI Integration with your business applications

Enterprise IT Architecture Review

We believe that Architecture is a critical function and a driver to maximize benefits from any Digital Transformation program. We are experts on different architecture patterns including -

• Solution Architecture

• Enterprise IT Architecture

• Cloud Architecture

• AI Architecture

• Integration Architecture

• Data Architecture

• SaaS / PaaS / IaaS Considerations & Best Practices

With a team having strong Salesforce & Dynamics CRM expertise, international experience, and balanced competencies, we deliver continuous value to clients in following manner:

• Design and Implement digital embedded & seamless experiences across sales, marketing and customer service

• Develop custom solutions where needed

• Integrate other applications with CRM using optimal integration patterns.

CRM Consulting & Implementation